Smucker Companies Staff

Ralph and Lisa Smucker, Smucker Companies

Ralph began his insurance career in 1980. Making the decision to join his father in the business, Ralph later purchased Smucker Insurance Agency to continue the legacy of integrity, commitment and of giving back to the community where he grew up and raised his family. After Ralph graduated from The Ohio State University, his work experience with Sales Motivation combined with his entrepreneurial spirit provided the groundwork for a career in the insurance industry. Since that time Ralph and his wife Lisa have successfully moved into the Property Management and Residential Construction markets.

Ralph understands the insurance coverage that is needed and the protection that it provides. He takes pride in taking the mystery out of buying insurance for his customers. As an Independent Agency owner, Ralph and his associates strive to provide the best service and value available to the individuals and businesses who have put their trust and protection in the hands of the Smucker Companies.

Lisa’s experience in the insurance industry began in 1982 when she joined The New York Life Insurance Company. Her early mentors helped shape the philosophy by which she continues to work today: “Give 100% of your knowledge and effort on behalf of your customer every day.” She also believes that personal contact and professional accountability should be at the heart of every business; regardless of its size or stature in the community.

Lisa believes that the single greatest strength of the agency today is in the integrity of the persons who work as employees or subcontractors for Smucker Companies. She truly enjoys working in the agency with customers who can still tell stories about Plain City 40 years ago! Lisa is grateful for the opportunity to give back to the community whenever possible and genuinely appreciates the support of the local people.

Miranda Coss Smucker Companies

Most customers who stop into the agency know Miranda as the “one who takes the money.” Those of you who’ve stayed long enough to strike up a conversation realize just how helpful she can be. Always a willing participant, Miranda loves to accept a new challenge. Her prior work experience has given her a strong background in communicating with the customer at every level. Her compassion for people and caring heart make her a friend of many.

Miranda and her husband Derek were married in 2009. Together they parent one cat named “Cornelious” whom we’re certain is quite spoiled! Although we’re positive free time is not on Miranda’s agenda (she’s always in the office), she enjoys catching up on the current events of the world and learning new computer applications.

Focusing primarily on Commercial Lines insurance, Jeannie delivers outstanding service and attention to detail to both small and large business owners. She believes in matching each customer with the best carrier and coverage for their hard earned premium dollars. Her many years of insurance experience have taught her to value the integrity of the relationships she maintains with both “customers and companies” alike. Working in an agency whose goal is “to always do the very best we can” at caring for each customer makes Jeannie’s career choice truly satisfying!

Most of life’s cherished lessons she learned from her Dad, and watching her two boys mature has given her many happy days! Jeannie continues to give a tremendous amount of time, energy and enthusiasm to the Jonathan Alder Athletic Boosters for whom she serves as an officer. In the coming years, we hope Jeannie will find more time for her favorite place: “the beach.”

Summer Smallwood Smucker Companies

Summer began her insurance career in 2003 and became a licensed agent soon after. Her considerable experience in Farm, Small Commercial and Personal Lines insurance coverage is a welcome addition to the agency. Priding herself on achieving the priorities of her customers’ insurance needs, Summer focuses on helping individuals to better understand the details of their coverage. She enjoys the “teamwork – get the job done” atmosphere in the office the most.

With her husband Craig, two children, a variety of pets and farm animals, Summer takes on the evening and weekend task of managing the family’s small farm. Time for relaxation seems impossible, but at a moment’s notice you can find her heading out for a weekend of camping with the gang. Finding fresh ways to use/reuse old items and teaching her children not to waste is the approach she favors to make the world a bit “greener.”


In this day and age it seems that quality, sincere customer service is being resurrected by many companies as recession is forcing companies to take a harder look at their businesses. It has been my experience that Smucker Insurance has always made that a priority regardless of the economy. That is unique!

—Ken Wilson, Insurance Customer

I have my home, auto, and business insurance thru Smucker. I have been pleasantly surprised (twice) to receive an unsolicited phone call telling me they found a better rate for even better coverage. I feel like I am in the good hands of people who care. I can't wait for the next phone call.

—Nick Weidner, Insurance Customer